Platform architecture
How the platform works.
Every RunCore agent follows the same shape: understand the request, act inside your existing systems, and hand off to a human the moment it matters.
Customer
Sends a booking request
AI agent
Understands intent, answers, checks availability
Calendar / business system
Booking written directly to your system
Your team
Hands off anything urgent or sensitive
Integrations
Works inside the systems you already use.
Calendar
Bookings sync directly to the calendar your team already uses — no double-entry, no missed appointments.
CRM / business management
Booking outcomes and customer details flow into your CRM or business management system for a complete record.
Human hand-off
You define what counts as urgent or sensitive. Those requests route straight to your team, live.
Built with a privacy-first security posture.
Booking data is handled with care from the start — how we handle, retain, and protect it is laid out in full on our Security page.